Modern, comfortable stay with an exceptional staff. The mini-bar fridge didn’t work though, which was a letdown. Enjoyed easy access to bike rentals nearby for some fun in the area.

The Westin offers a modern and comfortable stay, with a well-equipped business center that facilitated my work needs efficiently. The staff was exceptional, providing attentive service throughout my visit, and the location was convenient, allowing easy access to key areas in Jackson.

Some amenities, like the mini-bar fridge, were not functioning properly.

The location was convenient for accessing I-55, and the double queen room provided a great shower tub combination. The indoor heated pool was a highlight, making for a relaxing experience, while the front desk staff were exceptionally friendly and helpful. However, the property felt slightly removed from the hustle and bustle of the area, and I didn’t have a chance to dine on-site, missing out on the well-reviewed burgers that seem popular among other guests.

The Westin Jackson impressed me with its modern, elegant decor, making the lobby and common areas feel welcoming. Accessibility features like ramps and spacious layouts ensured I moved around comfortably, enhancing my overall experience during my stay.

Improve room service for quicker assistance.

i had an amazing stay for a romantic trip! the hotel exceeded my expectations with its modern design and exceptional staff. the atmosphere was perfect, and the indoor heated pool added a nice touch to our getaway.

the mini-bar fridge was broken.

I had a great time during my stay! The indoor heated pool was 🔥 fantastic for relaxation after a long day. However, the mini-bar fridge was broken, which was a bummer. Overall, still a solid experience!

Despite the appealing accommodations, the air conditioning in the executive room struggled to maintain a comfortable temperature, feeling stuffy even at cooler settings. This led to a less than ideal night's sleep, compounded by a less effective maintenance response when the issue was reported. Additionally, problems arose regarding the breakfast credit provided at check-in, resulting in unexpected charges that created some confusion.

During our wedding weekend, we faced some discomfort due to the air conditioning not functioning properly in our room. Despite this issue, the cleanliness was commendable, and the staff did their best to address our concerns. The overall atmosphere of the hotel was pleasant, and it offered a modern ambiance that we appreciated. However, the experience was marred by the heat in our room, which was challenging for us as we celebrated such an important occasion.

It was a smart choice for a hurried visit in Jackson with good price-value balance. The room was comfortable, but the air conditioning didn't work well. Consider asking about room temperature control before settling in.

The room was extremely spacious and so comfortable, especially the shower with that large head. Loved the convenient in-room bar and how quickly room service arrived.

beautiful stay with noteworthy staff and unique guitars in the lobby

Exceptional staff, cozy atmosphere.

We loved our stay, especially the relaxing indoor heated pool which was a hit with our kids and made it easy to unwind after a day out. The room was spacious, and the baby cot provided was comfortable for our little one, making our family trip enjoyable.

My wife says that parents need more family-friendly dining options nearby.

The indoor saltwater pool was a highlight for relaxation, and I loved the chic bathroom design that showed real care for guests.

Felt very comfortable, no complaints.